Tru by Hilton Spartanburg

Our room had a very strong cigarette odor when we arrived. When we notified front desk they did not have any resolution for the problem. An air freshener spray or something would have been helpful. Many breakfast items were missing at 9:30 am, even though breakfast did not conclude until 10 am. When asked for breakfast item, was told they were out of food... Also, no pool at this location. I'll try Hampton Inn next time.

Spend your money elsewhere. We came in for 2 nights for a funeral, our home is currently being remodeled. This is absolutely the worst Hilton. The room was so tiny you could barely turn around. I asked on switching to a bigger room and was informed all rooms was the size. If you are standing at the foot of your bed, you can touch wall in front of you. There is no dresser drawers to put your clothes, the shower door leaked all over the floor, the employee working had a "get over it" attitude, the breakfast was horrible and the eggs were spoiled yet they were still serving them to the guests. I hope I never have to stay in a Tru hotel again. We have never had this experience in other Hilton hotels as we travel for work. Do not recommend at all !! I am currently awaiting a call back from Hilton due to this trip .